Shipping and Delivery Policy
Shipping and Delivery Policy – Toycker.com
At Toycker.com, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our procedures and timelines.
1. Shipping Regions
We currently ship to locations across India. International shipping may be available on a case-by-case basis; please contact our support team for more details.
2. Shipping Methods & Delivery Time
We offer standard and express shipping options.
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Standard Shipping: 5–7 business days
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Express Shipping: 2–4 business days
Delivery times may vary depending on your location and product availability.
3. Shipping Charges
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Shipping costs will be calculated at checkout.
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Free shipping is available for orders above a certain value (as specified during checkout).
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For international orders, duties, taxes, and brokerage fees may apply and are the customer’s responsibility.
4. Order Processing
Orders are usually processed within 1–2 business days after payment confirmation. Orders placed after our daily cutoff time will be processed the next business day.
5. Multiple Packages & Backorders
If your order contains multiple items, they may be shipped in separate packages. Backordered items will be shipped as soon as they are available, and you will be notified of any delays.
6. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the delivery status.
7. Returns & Exchanges
Please refer to our Return & Refund Policy for detailed instructions on how to return or exchange an item.
8. Delays
Delivery delays may occur due to unforeseen circumstances such as weather conditions, high order volumes, or supply chain disruptions. We appreciate your understanding in such cases.
9. Contact Information
For any shipping-related queries, please contact us:
📞 +91 9925819694
📧 customercare@toycker.com
🏢 76, Nilam Nagar-2, Nana Varachha, Surat City, Surat, Gujarat, India 395006