Privacy Policy
Privacy Policy – Toycker.com
Effective Date: 11 August 2025
At Toycker.com, safeguarding your privacy is not just a legal obligation—it’s a core part of our commitment to earning and maintaining your trust. This Privacy Policy explains in clear and transparent terms how we collect, use, store, and protect your personal information when you interact with our website, purchase products, or engage with our services.
By using Toycker.com, you consent to the practices outlined below. We encourage you to read this document carefully and reach out if you have any questions.
1. Information We Collect
We may collect the following categories of information:
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Personal Identification Data: Name, email address, phone number, shipping/billing address.
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Payment Information: Credit/debit card details, UPI IDs, or other payment credentials (processed securely through PCI-compliant payment gateways—we do not store your card data).
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Account Details: Username, password, and purchase history.
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Browsing Data: IP address, device information, browser type, pages visited, and cookies.
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Communication Records: Emails, chats, and customer support queries.
2. How We Use Your Information
We process your data to:
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Fulfil orders, process payments, and deliver products.
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Provide customer support and respond to inquiries.
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Improve our website, product offerings, and user experience.
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Send promotional offers, newsletters, and product updates (only with your consent).
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Detect and prevent fraudulent transactions or misuse of our services.
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Comply with legal and regulatory obligations.
3. Data Sharing & Third-Party Disclosure
We do not sell your personal data. However, we may share information with:
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Service Providers: Payment processors, logistics partners, marketing platforms—only to the extent necessary for service delivery.
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Legal Authorities: When required by law, court order, or to protect our legal rights.
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Analytics & Advertising Partners: For website performance tracking and personalised marketing, subject to your consent where applicable.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
Depending on your jurisdiction (including GDPR for EU/EEA users), you have the right to:
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Access, correct, or update your personal data.
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Request deletion of your information (“Right to be Forgotten”).
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Restrict or object to certain processing activities.
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Withdraw consent where processing is based on consent.
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Request a copy of the personal data we hold about you (data portability).
To exercise these rights, please contact us at customercare@toycker.com or call +91 9925819694.
6. Security Measures
We employ industry-standard security protocols, including SSL encryption, secure servers, and regular vulnerability testing, to protect your data from unauthorised access, alteration, disclosure, or destruction.
7. Cookies & Tracking Technologies
Toycker.com uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage or disable cookies via your browser settings, though this may affect website functionality.
8. International Data Transfers
If you access our site from outside India, your data may be transferred to and stored in countries with different data protection laws. We ensure such transfers comply with applicable legal safeguards.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. Updates will be posted on this page with a revised effective date.
10. Contact Us
For questions, concerns, or requests regarding your privacy, please contact:
Toycker.com – Privacy Officer
📧 Email: customercare@toycker.com
📞 Phone: +91 9925819694
🏢 Address: 76, Nilam Nagar-2, Nana Varachha, Surat City, Surat, Gujarat, India 395006